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      nachouria Return Policy

      If you change your mind: 

      • Within 30 days, with the packing slip or receipt and tags attached, receive a full refund in the original form of payment.
      • Sale Items are FINAL SALE.
      • nachouria reserves the right to deny the return of any product.

      Exchange Policy

      • Charmingcharlie.com is unable to offer exchanges; simply return your item and re-purchase your new item.
      • If you received an item as a gift, you will need a receipt or gift receipt to process your exchange.
      • nachouria reserves the right to deny the exchange of any product.

      Online Purchases

      Returns postmarked within 30 days of the ship date will be considered to receive a full refund in the original form of payment if the following guidelines are met:

      • Item is still in new condition, unused and undamaged
      • Tags are attached to item and item remains in original packaging

      CC Luxe Return Policy

      • Returns will be accepted within 14 days of purchase.
      • No Exchanges on Luxe items, returns only.
      • All Luxe items MUST be returned to nachouria.com following the "Return by Mail" instructions below. In store returns for items purchased online will NOT be accepted.
      • Returns MUST include packing slip as well as the original case/box and any item certification included in package.
      • Sale Items are FINAL SALE. 
      • nachouria reserves the right to deny the return of any product.

      Return by Mail

      We apologize that your order did not meet your expectations. Contact [email protected] to assist with processing the return.